Location: Birmingham, West Midlands
Salary: Up to £29,000 per year + additional on-call and care allowances
Job Type: Permanent, Full Time / Part Time
Are you passionate about making a difference in people’s lives while building a rewarding career in care management? A fantastic opportunity has opened at Watra Care for dedicated and motivated individuals to join their supportive team as a Care Coordinator. Based in Birmingham, this role is ideal for someone looking to take the next step in the care sector, with clear pathways for career growth and training.
As a Care Coordinator, you will be part of a professional and welcoming office environment, ensuring smooth coordination of care services across Birmingham, Sandwell, and Solihull. This is a great chance to gain valuable experience, access ongoing professional development, and grow within a company that values its employees and promotes from within.
Key Benefits:
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Competitive salary of up to £29,000 per annum
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28 days paid annual leave
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Company-funded training and career development
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Smartphone and bonus opportunities
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Flexible working arrangements available
Main Responsibilities:
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Act as the first point of contact for care assistants and customers
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Manage care packages, including risk assessments, reviews, and incident reports
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Organise and maintain staff rotas using specialist scheduling software
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Handle new client enquiries efficiently and professionally
Requirements for the Role:
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Previous experience in domiciliary or home care services
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Strong communication, organisational, and administrative skills
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Proactive, flexible, and committed to delivering high-quality care
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A full driving licence with access to a vehicle
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IT literacy and the ability to adapt to new systems quickly
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Qualification in Health and Social Care is desirable but not mandatory
About the Company:
Watra Care has built a strong reputation in the care sector, proudly holding a 5-star employee rating and rated GOOD in all CQC Key Lines of Enquiry. The company invests heavily in staff development, offering refresher courses and NVQ training to support career advancement. Employees benefit from a friendly and inclusive working culture, flexible hours, and generous leave entitlements.
If you are ready to build a fulfilling career in care coordination and want to join a company that values teamwork, growth, and quality service—apply today to be part of Watra Care’s growing team.