Retail Assistant Opportunity at Holland & Barrett

Are you someone who thrives when helping people, enjoys a hustle in retail, and believes that health & wellness products can genuinely make a difference in someone’s life? If so, Holland & Barrett has a rewarding opening for a Retail Assistant at Braehead Shopping Centre in Renfrew. This part-time role offers more than just a paycheck—you’ll be representing a trusted wellness brand, learning about health, nutrition, beauty, and making a positive impact on visitors every single day.

This position is ideal for someone eager to start or continue in retail, especially customer-facing roles. You won’t need years of experience—just enthusiasm, a good attitude, care for customers, and a willingness to learn. If you’re committed, team-oriented, and passionate about products that support well-being, this could be the role for you. Let’s explore what the job offers, what you’ll be doing, who we’re looking for, and how to apply.

Job Description

As a Retail Assistant at Holland & Barrett in Braehead, you will be the friendly face and vital support system for our customers. You’ll assist with day-to-day store operations, ensuring that products are displayed attractively, shelves are stocked correctly, and that the shop environment is clean, safe, and welcoming. Your role will include greeting customers, understanding their needs (e.g. health, nutrition, beauty), offering advice, and guiding them to the right products from our wide range. You may also take part in promotions or campaigns aimed at highlighting new or key items, helping to increase awareness among customers and encourage sales.

In addition, you’ll receive industry-leading training in retail operations. This will cover hygiene, store policies, point-of-sale technology, and product knowledge. Over time, you will become “Qualified to Advise” across our wellness, beauty, sport, and nutrition lines—meaning you’ll be equipped to answer more complex questions and make recommendations confidently. There will be opportunities to specialize in areas that align with your passions, whether that’s skincare, sport supplements, or natural remedies.

You’ll be expected to maintain high standards in all areas: visual merchandising, stock rotation, pricing, and cleanliness. You’ll engage with customers, listen attentively, offer recommendations, and ensure they leave satisfied. Teamwork is central: helping colleagues during busy periods, supporting colleagues in restocking, and keeping communication clear and positive. You may also assist in receiving deliveries, organizing stock in back offices, and ensuring that records are kept accurately. Occasionally, there will be incentive initiatives tied to specific products or campaigns—this gives you the chance to earn extra recognition and rewards.

Eligibility & How to Apply

To be successful in this role, we are looking for individuals who embody the following qualities. You do not need prior retail experience—what matters most is your attitude, passion, and willingness to learn. If you have worked in retail before, that’s a bonus, but it is not essential. What we really value is someone who can work well within a team, with kindness, patience, and empathy when helping customers. A consultative approach means listening to the customer, understanding their concerns or questions, and guiding them to the right product.

You should have a positive mindset, self-motivated behavior, and genuine interest in health, wellness, or beauty. Basic IT skills are required—for example, using till systems, handling payments, scanning stock, and navigating inventory tools. Dependability is crucial: you should be punctual, flexible and able to cover shifts as agreed. Since this is a part-time position (10 hours per week), you’ll need to work to the schedule including weekends or evenings as needed. A passion for the products and what they stand for will help you thrive here—curiosity about natural health, supplements, beauty, nutrition, and how they impact people is highly valued.

To apply, follow these steps:

1. Visit the Holland & Barrett careers page or the job listing where you saw this vacancy.
2. Click “Apply Now” for the Retail Assistant position in Braehead, Renfrew.
3. Prepare a brief cover message explaining why you are interested and what you bring—highlighting your customer service attitude, team skills, and interest in wellness.
4. Upload or attach an up-to-date CV or resume that includes any experience (even if outside retail), relevant skills, and availability.
5. Submit your application before the deadline (see above). Early applications are encouraged because we may close the vacancy once we receive enough good candidates.
6. If shortlisted, you may be invited for a short interview in person at the Braehead store. Be ready to discuss customer scenarios, product interest, flexibility, and your approach to helping people.

We are committed to an inclusive environment. We welcome applicants from all backgrounds, identities, and experiences. If you need any accommodations during the application process, do not hesitate to let us know.

FAQs

• Do I need prior retail experience?
  No—while previous experience is a plus, it is not essential. We are looking for attitude, enthusiasm, and willingness to learn.
• What are the weekly hours?
  This part-time role is for about 10 hours each week, which may include weekends or evenings depending on store needs.
• What benefits come with the job?
  Staff receive a 25% colleague discount on products, 28 days of annual leave pro rata, and opportunities for training and development.
• Can I specialise in product areas?
  Yes—once trained, you may focus on areas like beauty, nutrition, or sport, depending on your interests and strengths.